Your personal information matters deeply to us at qbet. This Privacy Policy clearly explains what data we collect, how it is used, and how securely it is stored.
When you create an account or use our services on the qbet platform, we collect certain information. The primary purpose is to provide you with a safe, personalized, and seamless gaming experience. We never collect unnecessary or excessive data.
| Data Type | What Is Collected | Why It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Age Verification & KYC Process |
| Contact Information | Mobile number, email address | Account Communication & Security |
| Financial Information | Mobile banking number (bKash/Nagad/Rocket) | Deposit & Withdrawal Processing |
| Usage Data | Login time, game history, betting details | Account Security & Responsible Gaming |
| Device Information | IP address, browser type, device model | Fraud Prevention & Security |
For KYC verification, we may request a copy of your national ID, passport, or driving license. These documents are used solely for identity verification and are stored in secure, encrypted storage.
Qbet uses your personal information only for specific, legitimate purposes. We never sell your data or use it for unauthorized purposes. Protecting your privacy is a core part of our commitment to you.
Qbet never sells or rents your personal information. However, in certain circumstances, limited data may be shared with trusted partners. In every such case, we ensure that the shared data is protected and used only for its intended purpose.
| Scope of Sharing | Purpose | Security Measures |
|---|---|---|
| Payment Processing | To process bKash, Nagad, and Rocket transactions | Limited data via encrypted channels |
| Game Providers | Live Casino & Slots Operations | Game ID and session data only |
| Law Enforcement | When required by court order or investigation | Only where mandatory |
| Fraud Prevention | To verify suspicious transactions | Use of Anonymized Data |
Qbet uses cookies and similar tracking technologies on its website and app. These help make your browsing experience smoother and more personalized. Cookies are small data files stored on your device that allow the website to recognize you.
You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain features. We do not use third-party advertising cookies.
Qbet uses industry-leading security technology to protect your personal and financial information. Our security infrastructure is regularly reviewed through third-party audits.
Your password is never stored in plain text — it is always kept in hashed form. No one on our support team will ever ask for your password. If anyone does, treat it as a fraud attempt and report it to us.
You have important rights over your personal information at qbet. We fully respect these rights and are ready to assist with any request.
Please note that due to legal obligations, certain data may not be eligible for deletion before a specified period. In such cases, we will provide you with a detailed explanation.
Qbet does not retain your data indefinitely. A defined retention period is set for each category of information. Once that period expires, the data is securely deleted or anonymized.
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Transaction History | Up to 7 years for legal requirements |
| Gaming History | While account is active + 2 years |
| KYC Documents | 5–7 years as required by regulation |
| Support Conversations | 3 years after last contact |
| Cookies & Session Data | 30 days after the session ends |
Some data may need to be retained beyond the periods stated above in accordance with regulatory requirements. In such cases, we do so solely to meet legal obligations, and the data is securely deleted as soon as the retention period expires.
Qbet may update this Privacy Policy from time to time. Changes may be made in response to new laws, technological developments, or improvements to our services. We will notify you before any significant changes take effect.
If you have any questions or concerns about this Privacy Policy, please reach out to our support team. We are always committed to protecting your privacy and are ready to answer any questions honestly and clearly.
Qbet is more than a gaming platform — it is a trusted partner where your information is always kept safe.
Qbet never sells your personal information to third parties. Your name, contact details, or gaming history — none of it is used for commercial purposes.
Our servers are protected with 256-bit SSL encryption and multi-layer firewalls — the same technology banks use to safeguard your financial data.
OTP verification at every login ensures that only you can access your account. Any unauthorized access attempt is blocked immediately.
We only collect information that is strictly necessary to provide our services. We never ask for excessive or irrelevant data.
You may request deletion of your data at any time. Unless required by law, we will fulfill your request promptly.
Independent third-party experts regularly audit our security infrastructure. Any vulnerabilities identified in audit reports are addressed immediately.
Your privacy is our top priority at qbet. Register on our secure platform and enjoy responsible gaming.