Data Protection & Privacy

Qbet Privacy Policy — How We Keep Your Information Safe

Your personal information matters deeply to us at qbet. This Privacy Policy clearly explains what data we collect, how it is used, and how securely it is stored.

Last Updated: January 2026
1

What Information We Collect

When you create an account or use our services on the qbet platform, we collect certain information. The primary purpose is to provide you with a safe, personalized, and seamless gaming experience. We never collect unnecessary or excessive data.

Data Type What Is Collected Why It Is Collected
Identity Information Full name, date of birth, national ID number Age Verification & KYC Process
Contact Information Mobile number, email address Account Communication & Security
Financial Information Mobile banking number (bKash/Nagad/Rocket) Deposit & Withdrawal Processing
Usage Data Login time, game history, betting details Account Security & Responsible Gaming
Device Information IP address, browser type, device model Fraud Prevention & Security
Please Note: We never store your full bank account number or credit card details. For mobile banking transactions, only the minimum necessary information is retained.

For KYC verification, we may request a copy of your national ID, passport, or driving license. These documents are used solely for identity verification and are stored in secure, encrypted storage.

2

How Your Information Is Used

Qbet uses your personal information only for specific, legitimate purposes. We never sell your data or use it for unauthorized purposes. Protecting your privacy is a core part of our commitment to you.

  • Account Management: Your information is used to create, verify, and maintain your account.
  • Transaction Processing: Your information is used to securely process deposits and withdrawals.
  • Customer Support: Your account information is used to resolve your issues as quickly as possible.
  • Security & Fraud Prevention: Data is analyzed to detect suspicious activity.
  • Responsible Gaming: Gaming behavior is monitored and alerts are issued when necessary.
  • Legal Obligations: Your data may be used to meet requirements set by government or regulatory authorities.
  • Relevant Offers: May be used to show promotional offers tailored to your preferences (only with your consent).
You're in control: You may opt out of marketing communications at any time. Simply let our support team know and we will stop sending you promotional messages.
3

Third-Party Data Sharing Policy

Qbet never sells or rents your personal information. However, in certain circumstances, limited data may be shared with trusted partners. In every such case, we ensure that the shared data is protected and used only for its intended purpose.

Scope of Sharing Purpose Security Measures
Payment Processing To process bKash, Nagad, and Rocket transactions Limited data via encrypted channels
Game Providers Live Casino & Slots Operations Game ID and session data only
Law Enforcement When required by court order or investigation Only where mandatory
Fraud Prevention To verify suspicious transactions Use of Anonymized Data
Important: qbet never sells your information to spammers, advertisers, or any other third parties. If any company claims to have obtained your data from qbet, that claim is false — please contact us immediately.
4

Cookies & Tracking Technologies

Qbet uses cookies and similar tracking technologies on its website and app. These help make your browsing experience smoother and more personalized. Cookies are small data files stored on your device that allow the website to recognize you.

  • Essential Cookies: These cookies are essential for maintaining your login session and ensuring security. They cannot be disabled.
  • Functional Cookies: Used to remember your preferred language, theme, and other settings.
  • Analytics Cookies: Collects analytics to understand which pages on the website are used most.
  • Security Cookies: Analyzes repeated login patterns from the same device to help prevent fraud.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain features. We do not use third-party advertising cookies.

Cookie Controls: You can manage cookies in Chrome via Settings → Privacy and Security → Cookies, or in Firefox via Options → Privacy and Security.
5

Data Protection Methods & Technology

Qbet uses industry-leading security technology to protect your personal and financial information. Our security infrastructure is regularly reviewed through third-party audits.

256-bit SSL Encryption
All data transfers occur over encrypted channels
Secure Servers
Data centers are monitored 24/7
Two-Factor Authentication
OTP verification for account access
Automated Threat Detection
Suspicious logins are blocked instantly

Your password is never stored in plain text — it is always kept in hashed form. No one on our support team will ever ask for your password. If anyone does, treat it as a fraud attempt and report it to us.

6

Your Privacy Rights

You have important rights over your personal information at qbet. We fully respect these rights and are ready to assist with any request.

  • Right to Access: You may request a copy of all the information we hold about you at any time.
  • Right to Rectification: You may request a correction if any of your information is inaccurate.
  • Right to Erasure: You may request that your data be deleted under certain circumstances.
  • Right to Restrict Processing: You may ask us to stop using your information for certain purposes.
  • Right to Object: You may opt out of marketing communications at any time.
  • Data Portability: You may request an export of your data in a standard format.
How to Submit a Request: For any privacy-related requests, email us at [email protected]. We typically respond within 7 business days.

Please note that due to legal obligations, certain data may not be eligible for deletion before a specified period. In such cases, we will provide you with a detailed explanation.

7

Data Retention Duration

Qbet does not retain your data indefinitely. A defined retention period is set for each category of information. Once that period expires, the data is securely deleted or anonymized.

Data Type Retention Period
Account & Identity Information 5 years after account closure
Transaction History Up to 7 years for legal requirements
Gaming History While account is active + 2 years
KYC Documents 5–7 years as required by regulation
Support Conversations 3 years after last contact
Cookies & Session Data 30 days after the session ends

Some data may need to be retained beyond the periods stated above in accordance with regulatory requirements. In such cases, we do so solely to meet legal obligations, and the data is securely deleted as soon as the retention period expires.

8

Privacy Policy Changes

Qbet may update this Privacy Policy from time to time. Changes may be made in response to new laws, technological developments, or improvements to our services. We will notify you before any significant changes take effect.

  • For minor changes, only the "Last Updated" date at the top of the page will be revised.
  • For major changes, a notification will be sent to your registered mobile number or email address.
  • You will be notified at least 14 days before any changes to the policy take effect.
  • Continued use of the site after any changes have been made will be considered acceptance of the updated policy.
Note: Visit this page regularly to stay up to date with our latest Privacy Policy. If you need a copy of a previous version, please contact our support team.

If you have any questions or concerns about this Privacy Policy, please reach out to our support team. We are always committed to protecting your privacy and are ready to answer any questions honestly and clearly.

Our Commitment to Protecting Your Privacy

Qbet is more than a gaming platform — it is a trusted partner where your information is always kept safe.

Zero Data Sales Policy

Qbet never sells your personal information to third parties. Your name, contact details, or gaming history — none of it is used for commercial purposes.

Bank-Grade Security

Our servers are protected with 256-bit SSL encryption and multi-layer firewalls — the same technology banks use to safeguard your financial data.

Two-Step Login Protection

OTP verification at every login ensures that only you can access your account. Any unauthorized access attempt is blocked immediately.

Minimal Data Collection Policy

We only collect information that is strictly necessary to provide our services. We never ask for excessive or irrelevant data.

Right to Erasure

You may request deletion of your data at any time. Unless required by law, we will fulfill your request promptly.

Regular Security Audits

Independent third-party experts regularly audit our security infrastructure. Any vulnerabilities identified in audit reports are addressed immediately.

Your Data Is Safe — Play With Peace of Mind

Your privacy is our top priority at qbet. Register on our secure platform and enjoy responsible gaming.

SSL Secured No Data Sales 18+ Only
বাংলা